Step 1 of 5 - About the payer

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Terms and Conditions *

In accordance with data protection laws the information you provide will be used for the purposes of processing your request. We may share your information with other Council departments and where necessary our affiliated partners for the purposes of fraud protection and to comply with our statutory obligations. Further details about how we handle your information can be found in our privacy policy available here - https://www.eastherts.gov.uk/dataprotection

Contact Information

If you have any general queries you can contact us using the following details;

Email: revenues@hertspartnership-ala.gov.uk or business.rates@hertspartnership-ala.gov.uk

Phone: 

Or by writing to the following address:

Revenues Service, Wallfields, Pegs Lane, Hertford, SG13 8EQ.

Secure website

Direct Debit Instructions can now be set up online.

We value your privacy and security so all interactions with Council use 256-bit encryption to protect your personal details when they are transmitted over the Internet.

All the normal Direct Debit safeguards and guarantees apply when you set up an instruction online. No changes in the amount, date or frequency of a payment can be made without notifying you at least 10 working days in advance of your account being debited. In the event of any error, you are entitled to an immediate refund from your Bank or Building Society. You have the right to cancel a Direct Debit Instruction at any time simply by writing to your Bank or Building Society, and sending a copy of the letter to us.